My friend has a samsung model SDR-5100n. She thinks the hard drive has failed. Samsung surveillance camera system robintrade. Java for os x sierra. Joined Dec 2004 Always Looking 922 Reputation. For the OP with a DVR, just about any drive except GREEN will work fine. AV-GP or seagate SV drives will work. • 16-channel real-time DVR • 2TB surveillance class HDD installed • 10 high resolution 600 TV Line IP66 rated weatherproof cameras • Cameras night vision up to 82 feet • Remote viewing via mobile device (PC, MAC, Android, iphone, tablet. • True day/night IR cut filter removal for superior image quality • Cable mount and easy adjust bracket cameras • Quick connect auto port forwarding for simple remote viewing setup • 72 degree viewing angle cameras • HDMI ready Shipping Note: Shipping to Alaska and Hawaii is not available for this item A physical address is required for delivery. No Military or PO Box shipments available Warranty: 90 Day Samsung. I have a SDR-C75300 and I am having similar problems. However my current research has isolated the problem to be mostly WAN oriented. If you have install the Smartviewer that Samsung provides, you can see everything pretty good and similar to the direct connect on your LAN; it will fairly auto detect and locate local IP addresses. ![]() As far as LAN connect via IP address with Browsers, I've had 2 different discoveries: Google Chrome needs to have the SilverLight add-on, but no longer supports it due to security issues; Microsoft Explorer on ther other hand needs to have SetupWebViewer.cab add-on installed and works fairly well - you get the Log-On screen, and when you login, you see everything like with the SmartViewer, but you can't see the cameras - I suspect it has something to do with the 4500 ports associated with the camera info. As for the DVR instructed configurations, it connects to the LAN OK with DHCP as well as auto DNS through the Uverse Motorola NVG589. But after registering on the Samsung Ipolis site with your product ID, then setting the DVR to the Ipolis URL via the DDNS settings with quick connect, it can't find the Router. Other documentation suggestes UPnP is needed (Universal Plug n Play), but due to security reasons most Routers don't support it. I tried to contact Samsung Tech Support, but they are not open right now, so I guess I am on hold. Hope to find a solution soon. I have the Samsung SDR-C75300 and these are the steps I got everything to work with the Arris BGW210-700 and IP Passthrough. Keep in mind the router information will be different to enable IP Passthrough on the Pace models (I think it’s DMZ mode). I didn’t use a second router in this setup. • Log into the U-verse gateway • Navigate to Firewall > IP Passthrough (you may have to login with the admin password on the label of the router) • I set the following settings • Allocation Mode “Passthrough” • Passthrough Mode “DHCPS-fixed” • Passthrough Fixed MAC Address – Choose the Samsung Mac address from the device list. It’s on the label of the Samsung DVR. • Hit “Save” • If you have anything in the firewall for port forwarding for the Samsung DVR you can disable the rules as they aren’t needed. • Go to your Samsung security system that’s connected to a TV. • Use the mouse and right click and select “Main Menu” you may have to login with the admin account. • Navigate to “Network” • Select “Connection Mode” • Under IP type I had to toggle to static then to DHCP to force the Samsung to get the public IP address from the gateway IP passthrough setting. • Hit “OK” if successful the DVR will do a connection test and say Connected Successfully.
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